If you had bought an iPhone 8 between September 2017 and March 2018, there is some bad news for you from Apple. Apple has announced that it is recalling a small percentage of iPhones that were sold in the said period due to manufacturing defects. The affected devices will be taken by Apple, repaired free of cost and given back to the customers. As for the reason of the problem, the affected devices have an issue with logic board, which are damaged due to some manufacturing issues. It should be noted that the devices are being circulated in not just the US but also other countries like Australia, China, Hong Kong, India, Japan, Macau and New Zealand.
It should also be noted that the logic-board problem has affected iPhone devices only. Other variants of the iPhone 8 — the iPhone 8 Plus — or other devices manufactured during the same period don’t face this issue. Apple has also listed some of the issues that may indicate that your device has been damaged. Devices with the issue face problems like unexpected restarts, frozen screens, reboot-loops and the inability to turn on once switched off. There may also be miscellaneous issues regarding day-to-day usage and performance of the device.
In order to avail the service, the users have to visit the support page and follow some steps. First of all, users have to enter the serial number of their iPhone 8 and see if it’s in the Recalled list. If there is an issue, you’d have to approach Apple Customer Care for setting up the repair process. Apple asks users to back up all their important information before giving the device to the Service Centre. Also, if your iPhone 8 has other issues like cracked screen or big damages, they have to be fixed before availing the free-of-cost repair.
