WhatsApp Now Has Key Privacy Feature, Will Finally Let Two Billion Users Encrypt Their Chat Backups

Ketan Mahajan
Ketan Mahajan

Updated · Sep 17, 2021

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WhatsApp has been in the news over privacy concerns for quite some time. There were several users who expressed their concerns over the new privacy policy announced by the instant messaging app. This forced the Facebook-owned company to postpone the plans to implement the new policy. But it is also a fact there is very few, if any, instant messaging platform that is working to bring secure messaging to more people. WhatsApp has been providing end-to-end encrypted chat features to users for almost a decade. But now the instant messaging app will let users encrypt their chat backups stored in the cloud. Till now the users had no such options available and this is the first time when such a feature is being introduced. These unencrypted chat backups on iCloud on iPhones and Google Drive on Android have helped law enforcement agencies across the globe to access chats of suspect individuals. But WhatsApp has now patched the weak link. Facebook chief executive officer Mark Zuckerberg said that WhatsApp is the first such platform at this scale to offer this feature. “WhatsApp has done this. We are now the first global platform of this scale that will allow users to encrypt their chat backups. This was really a tough task as there were various technical challenges that we had to overcome to do this,” Zuckerberg said after announcing the feature.

The company said that it will offer two ways to users to encrypt their chats backups on the cloud. The feature, which is totally optional, will allow users to lock their chat on Android and iOS. Users on the platform will soon see an option to generate a 64-digit encryption key in order to lock their chat backups. The users can either store the encryption key offline or in a password manager. Users can also create passwords for cloud-based ‘backup key vault’ and the password is not known by WhatsApp. The company said that users will be notified multiple times that WhatsApp won’t be able to restore their backup if they lose their 64-digit key. “There is no way we can restore backup chats of users if they lose their key. That is why we will ask users to make sure that they have saved their password before the setup is complete,” the company said. Also, the company has made it clear that once a user creates the encrypted backup, all previous backups will be deleted. “This is an automated process and users will not require taking any additional step for this,” a WhatsApp spokesperson was quoted as saying. This is a significant development as it will add another layer of privacy to chats. It is also likely to have far-reaching implications.

It is pertinent to mention that end-to-end encryption has been a topic of debate for a long as governments have been in favor of backdoors. Apple was reportedly pressured to not introduce such a feature to iCloud Backups after an investigation complained. Google has introduced the feature that allows users to encrypt their data stored in Google Drive. But the tech giant allegedly did not inform governments before rolling out the feature. Facebook and WhatsApp have also refused to discuss the topic when asked to comment on what kind of information they share with governments before providing this feature. “Messages sent by users are deeply personal and most of the things are happening online these days. In such situations, it is the responsibility of the companies to enhance securities being provided to users. We have done this and by introducing this feature, we will let users add an additional layer of security for their backup chats. This is totally optional but we are excited to provide this security feature to our users,” the company said. The instant-messaging app has confirmed that the feature will be gradually launched in every market where the app is operational. However, it is common for companies for to withhold such features in certain markets because of legal and regulatory reasons. For example, Apple will not be made available to users in certain authoritarian regimes likes China, Saudi Arabia, and Egypt.

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